We are proud of our quality:

• The Washington Square Endoscopy Center is proud to have earned the “Gold Seal of Approval” in healthcare. We have undergone an unannounced, thorough, on-site review of the quality and safety of the care we provide. You, our patient, can feel confident in our continual commitment to quality and safety.
• Our patients rate their overall experience at 98%, excellent, in our satisfaction surveys.
• Patient Comments:
• “Outstanding staff & outstanding care”
• “All hospitals and healthcare experiences should be this good.”
• “An efficient and caring staff – first time I felt I was someone at a physician’s office.”
• “I was dreading the procedure. I would now recommend the center to anyone.”
• “Staff did everything to make my visit as comfortable and painless as possible. I am grateful for their professionalism and personal kindness.”
• “This office should be a role model for all others.”
• We are continually monitoring the quality of our care. We look for opportunities to enhance patient care and improve patient safety.  Your feedback is important and we encourage our patients to participate in our satisfaction surveys.
• Commitment to excellence: We strive to provide excellent care in a safe environment. We encourage you to speak up regarding your care. Please report any concerns you may have to one of our management team. Unresloved issues may be reported to the “Joint Commission Office of Quality Management” at 800-994-6610 or www.jointcommission.org/GeneralPublic/
• We are also licensed by the Pennsylvania  Department of Health and participate in the Pennsylvania Patient Safety Authority Reporting System. This participation gives us continual feedback and advice on patient safety issues around the state. www.psa.state.pa.us/psa
• The American Society for Gastrointestinal Endoscopy (ASGE) has named the Washington Square Endoscopy Center, LLC (WSEC) to its national Endoscopy Unit Recognition Program.  This program honors units that follow the ASGE guidelines on privileging, quality assurance, endoscopy reprocessing and Centers for Disease Control (CDC) infection control guidelines.